Terms & Conditions

Terms & Conditions

Terms & Conditions

Terms and Conditions

These terms and conditions ("Terms", "Agreement") are an agreement between Yagro Ltd ("us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets out your rights and responsibilities when you use and and any of our products or services (we will refer to all of these collectively as our "Services"). 

By using any of our Services (even just browsing our websites), you agree to the Terms. If you do not agree to the Terms, you may not use our Services. If we believe you have not followed these Terms then we have the right to disable your account and to prevent you from using our Services.


These Terms were last updated on 2nd April 2024.

Who we are and how to contact us and are sites (“Sites”) operated by Yagro Ltd. We are a limited company registered in England and Wales under company number 09752813 and have our registered office at; Platinum Building, St John's Innovation Park, Milton, Cambridge, England, CB4 0DS, which is also our main trading address.

To contact us, please email:

There are other terms that may apply to you 

The following additional terms also apply to your use of our Services:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. 

  • If you are a supplier of goods to our Marketplace (“Marketplace Supplier”), our Supplier Terms of Use will apply.

  • If you are a reseller of our Services under licence (“Partner”), our Partner Reseller Terms will apply.

Your Business Data

In the use of our Services, you are submitting and/or generating data about your business and the market, ‘Your Business Data’. We will treat Your Business Data as confidential and proprietary. You retain all of your ownership rights in Your Business Data and we will not sell Your Business Data. By uploading it through our Services you grant us and our Subprocessors listed on our dedicated sub-processor webpage a limited licence to use, store and copy Your Business Data in order to fulfil the Services you have requested, including but not limited to, supporting, maintaining, and improving the Services. 

You acknowledge that all value associated with this licence is fully compensated for by the benefit you gain from the Services you have requested, typically in the form of your improved business and financial performance.

We may also, with your prior and express consent, share Your Business Data with third parties including, but not limited to:

  • Our Partners, for the purposes of providing the platform as a reseller; and

  • Our Marketplace Suppliers, for the purposes of fulfilling quotes and delivery; and

  • Other users of our Services, for the purposes of facilitating data sharing between users

Any third party that intends to make use of Your Business Information requires your separate and explicit permission. 

For the avoidance of doubt, third parties include our group of companies, including our subsidiaries, our ultimate holding company, and its subsidiaries and affiliates.

You retain the right to move, copy and transfer Your Business Data, and request for it to be removed or deleted.

We create derived data and analytical data from Your Business Data in an aggregated and anonymised format. Such aggregated and anonymised data will not contain information that identifies you and/or your business. All intellectual property rights in such derived data vest in us. Such intellectual property is used in order to fulfil and develop our Services, we do not sell such intellectual property.

We may make changes to these terms

We may amend these terms from time to time. Every time you use our Services, please check these Terms to ensure you understand the terms that apply at that time.  If you carry on using our Services after we make changes to the terms, it means you’ve agreed to them. The new version of the Terms will replace the old version.

We may make changes to our Sites

We may update and change our Sites from time to time to reflect changes to our products, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes but are under no obligation to do so.

We may suspend or withdraw our Sites

We do not guarantee that our Sites, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Sites for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal but are under no obligation to do so.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential and not share them with anyone else.

If you know or suspect that your account details have been compromised, you must promptly notify us at

How you may use material from our Services

We are the owner or the licensee of all intellectual property rights in our Services, and in the material published through them (“Content”).  Those works are protected by copyright and other proprietary rights. All such rights are reserved.

Your right to access our Services does not include any right to:

  • modify, alter, reproduce, copy or resell any Content;

  • create additional translations of any Content;

  • create any other derivative work from the Content;

  • use any part of the Content for commercial purposes, including promotional use;

  • delete or augment the Content;

  • rent, loan, lease, sublicense or transfer the Content to third parties;

  • bypass any measures used by us or our partners to prevent or restrict access; or

  • upload, post, reproduce or distribute Content in any way.

You must not use any part of the Content for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Services in breach of these terms of use, your right to use our Services will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on these Services

The Content from our Services is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on our Services.

Although we make reasonable efforts to update the information on our Services, we make no representations, warranties or guarantees, whether express or implied, that the Content on our Services is accurate, complete or up to date.

We are not responsible for websites we link to

Where our Sites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

Our Sites may include information and materials uploaded by other users of the Sites, including comments and photo uploads. This information and these materials have not been verified or approved by us. The views expressed by other users on our sites do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If we do not follow these Terms, then we’ll be responsible for the part of any foreseeable loss or damage that you suffered that was caused by us. In addition, even if we don’t follow these terms, we will not be responsible for any loss or damage that isn’t foreseeable. When we say “foreseeable”, we mean that:

  • it was obvious that it would happen; or

  • at the time we made this Agreement, we and you both knew that it might happen.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you, which will be set out in our terms and conditions of supply (available on the registration page).

We exclude all implied conditions, warranties, representations or other terms that may apply to our Services or any content on them.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Services; or

  • use of or reliance on any content displayed on our Services.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;

  • business interruption;

  • loss of anticipated savings;

  • loss of business opportunity, goodwill or reputation; or

  • any indirect or consequential loss or damage.

If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Uploading content to our Sites

Whenever you make use of a feature that allows you to upload content to our Sites, or to make contact with other users of our Sites, you must comply with the content standards that we may inform you about from time to time. 

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

By providing content to our Sites, you grant us and other users of our Sites a worldwide, non-exclusive, royalty-free, transferable, sublicensable licence to use that content (including to reproduce, distribute, modify, display and perform it) for the purpose of operating, promoting, and improving our services.

Please see the “Your Business Data” section above for our separate policy on how we will use Your Business Data. 
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Sites constitutes a violation of their rights.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our Sites will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Sites. You should use your own virus protection software.

You must not misuse our Sites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Sites, the server on which our Sites are stored or any server, computer or database connected to our Sites. You must not attack our Sites via a denial-of-service attack or a distributed denial-of service attack. 

Rules about linking to our Sites

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Sites in any website that is not owned by you.

Our Sites must not be framed on any other site, nor may you create a link to any part of our Sites other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Sites other than that set out above, please contact

Transferring these Terms

In the future, we might transfer the rights and obligations we have under these terms to another company, provided it doesn’t materially affect your rights. We will endeavour to give you at least 10 days’ notice of any such transfer.

You cannot transfer your rights or obligations under these terms to anybody else. This is because these terms are personal to you — and nobody else is entitled to benefit from them.

Our trade marks are registered

“YAGRO” is a UK registered trade mark of Yagro Ltd. You are not permitted to use it without our approval.

Which country’s laws apply to any disputes?

These Terms are governed by English law and the English courts will have jurisdiction over any claim.  

Thank you for visiting our Sites.